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  • Home
  • About
    • Changing State
    • About QCOSS
    • Venue
    • Accommodation
    • FAQS
  • Speakers
  • Social Events
    • Welcome Reception
    • Queensland Community Impact Awards
  • Partners
  • Register Here
  • Home
  • About
    • Changing State
    • About QCOSS
    • Venue
    • Accommodation
    • FAQS
  • Speakers
  • Social Events
    • Welcome Reception
    • Queensland Community Impact Awards
  • Partners
  • Register Here
  • Home
  • About
    • Changing State
    • About QCOSS
    • Venue
    • Accommodation
    • FAQS
  • Speakers
  • Social Events
    • Welcome Reception
    • Queensland Community Impact Awards
  • Partners
  • Register Here

Terms and Conditions

NOTICES – CANCELLATION, POSTPONEMENT ETC

All notices to:

us/the host must be given by email to Leishman Associates at the following address: [email protected]

The Cancellation of Your Conference Registration

You may cancel your conference registration, by notifying us by email.
If you do not receive acknowledgment by email within two business days, please contact Leishman Associates on (03) 6234 7844.
You will only be entitled to a refund or partial refund as set out below:

Your cancellation – if you cannot attend the following cancellation terms will apply

  • If you notify us by email before 5 pm on the date that is 60 days before the event commences, you must pay a cancellation fee of $150.00 (including GST) and if, when you give us that notice, you have paid more than that sum, we will refund the balance; or
  • If you notify us by email before 5 pm on the day that is 30 days before the Event commences, you must pay half the full cost of your registration (plus GST). If, when you give us that notice, you have paid more than that sum, we will refund the balance; and
  • You may cancel your registration after 5 pm on the date that is 30 days before the Event commences, but you will not be entitled to a refund.

Cancellation or Postponement of the Event by the Host

The host (and Leishman Associates, as the agent of the host) may cancel or postpone the event at any time, for any reason. We will notify you by email if any of the foregoing occurs.

  • If the event is cancelled, we will refund all monies paid to date;
  • If the event is postponed, and you tell us that you cannot or do not wish to attend on the new date, you may cancel your registration by notice to us by email. If you tell us that you wish to attend on the new date, we will retain the monies you have paid as your registration fee for the event as postponed. If you do not notify us that you wish to attend the event as postponed within the period we specify when we give you notice of postponement, your registration will be cancelled unless we otherwise agree in writing, and we will refund all monies paid to date.

Your Travel and Accommodation Costs Are at Your Risk

Expenses for any arrangements you may make for travel and accommodation are at your sole risk and your rights to a refund or partial refund are your sole entitlements on cancellation, postponement and conversion of the event. We recommend you consider making accommodation and transport arrangements that permit variation or cancellation with appropriate refunds. We further recommend that you obtain insurance (if available) that will reimburse your accommodation and transport costs in the event of cancellation.
QCOSS acknowledges the Traditional Owners of the lands on which we work, the Turrbal and Jagera people, and we extend that acknowledgment to First Nations Peoples around Queensland. We pay our respect to Elders past and present.

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QCOSS: [email protected]

Conference Managers
Leishman Associates
E: [email protected]

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